About ISO 9001
ISO 9001 is the most recognised and widely used quality management standard throughout the world. The standard uses the plan, do, check, act cycle management framework to improve business practices helping you to provide services and products that meet your customers’ expectations.
The standard is based on a number of quality management principles with systematic approaches that your business to follow whilst allowing flexibility on how this is done. The standard is relevant to any manufacturing process or service organisation, ISO 9001 can help you to become more efficient, improve results, quality and customer satisfaction.
Why seek accredited certification to ISO 9001?
When implementing an ISO 9001 management standard many organisations seek certification by an Irish National Accreditation Board (INAB) accredited certification body. This will give assurance that the certification body such as OMNI has been rigorously checked and certificated against other ISO standards such as ISO 17021 and 17065 for delivery of Certification services. By working with these standards, OMNI demonstrates a high level of quality services.
ISO 9001 helps organisations to qualify for a tender or to achieve preferred supplier status – attracting new customers, particularly from larger companies and relies on providing assurance that you can demonstrate compliance with proven international business practices and appropriate standards. Many businesses choose to trade with companies who comply with recognised standards ahead of those who don’t. So, why is this?
The ISO 9001 Quality Management System will help you streamline your processes, reduce errors, free up valuable management time and improve internal communications
In short, by adopting ISO 9001 you demonstrate that your organisation is customer-focused and committed to delivering high quality services.
Benefits using the ISO 9001 framework may include:
- Improved organisation image by achievement of globally recognised standard
- Increased efficiency – through monitoring and analysis of performance leading to improvements
- Improve supplier relationships – through involvement in some processes
- Improved customer satisfaction – through requirements for quality and service being met.
- Continuous improvement – by monitoring and using trend analysis results to make improvements
- Improved morale – through people having a clear understanding of roles, being involved and contributing to improvements
- Improved record keeping – documenting systems, monitoring performance and results
- Increased revenue and profitability – many customers require suppliers to have quality standards allowing access to tenders, achieving higher scores and new markets.
Integration of ISO 9001
ISO 9001 can also be combined via an Integrated Management System: